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  1. Copilot Answer
    Organizing and summarizing search results for you
    The benchmarking process involves several key phases: planning, analysis, integration, and action. Here are the steps:
    1. Identify and prioritize areas to be benchmarked.
    2. Identify customers and their requirements.
    3. Establish a benchmarking team.
    4. Define relevant benchmarking measurements.
    5. Gather benchmark performance data.
    6. Establish performance goals and objectives.
    7. Implement actions.
    8. Validate/update benchmarks.
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