As cyber threats grow increasingly sophisticated, particularly in the realm of email-based attacks like phishing and business email compromise (BEC), organizations are turning to advanced AI-driven ...

In recent years, the UK water industry has faced mounting criticism, and as someone researching and working closely with it, I see the need for change with increasing urgency. The latest data reveals ...

In an industry poised for transformation, staying ahead means understanding how innovation is reshaping auto buyer expectations. In this report, we explore groundbreaking shifts based on our ...

Company to showcase leading-edge technologies at Stand 0404-16, FIL1 Pavilion 1. NEWARK, Calif. (Nov. 11, 2024) – Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, ...

In professional sports, the battle for fan attention and loyalty extends far beyond the pitch or playing field. Today’s fans are more than just spectators; they’re active participants who demand ...

As we bid goodbye to another year of excitement over the foundations and applications of generative AI, leaders worldwide are left wondering . . . Why haven’t the expected outcomes materialized? What ...

Today’s travelers expect a seamless, personalized passenger experience from booking to arrival. However, many airline solutions struggle with fragmented systems, inefficient operations, and outdated ...

Concentrix is setting the new standard for exceptional customer experiences. Recognized in Everest Group’s “Customer Experience Management (CXM) Services PEAK Matrix ® Assessment 2024 – EMEA” as a ...

At Concentrix, we understand the unique challenges and demands faced by startups and scale-ups on their growth journey. That’s why we created The Nest—a program designed to offer the extra support, ...

19novAll Day20European Trust and Safety Meet-up ...

For its third edition, the European T&S meet up will take place in Amsterdam, NL, alongside the T&S Festival. Join us for a series of workshops and panels developed by T&S professionals to drive key ...

Notre Région France vous offre une approche bestshoring et les technologies CX les mieux adaptées pour servir vos activités de relation client, avec ses 9 pays de production : Algérie, Bénin, Côte ...