Disability benefit claimants ‘wait 10 times longer for calls to be answered’
People claiming disability benefits are getting “unacceptably poor service” from Government as they wait on average 10 times ...
People on DWP benefits urged to 'check bank account' after underpayments
A new Public Accounts Committee report finds that benefit claimants received over £4bn less than they were entitled to in ...
People on two DWP benefits issued warning and it's 'unacceptable'
Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...
Millions of DWP benefits claimants issued urgent 26-minute warning
A Public Accounts Committee report warned they wait on average 10 times longer for their calls to be answered.
DWP ordered to make three immediate changes after damning report
Customer service across the whole department is also criticised alongside the rising issue of underpayments in the ...