Customer service is supposed to fix problems, not create new ones. But when one customer’s internet kept cutting out, the ...

Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it ...

AT&T Fiber is CNET's pick for Indiana's best internet service provider. The provider's wide fiber coverage across the state, ...

It was a reunion between siblings years in the making. That trip almost didn’t happen when a San Diego couple said they tried ...

Valued at a market cap of $199 billion, AT&T Inc. (T) provides telecommunications and technology services and is one of the ...

It means eventually not all UK customer data stored on iCloud - Apple's cloud storage service - will be fully encrypted. Data with standard encryption is accessible by Apple and shareable with law ...

based on over 25,000 customer interviews, revealing how we really feel about our internet service providers. The good news for ISPs -- things are trending up. Overall, ISPs scored 71 on the ACSI's ...

New tonight --- More than a dozen United States Postal Service workers braved the cold to demand fair contracts. The rally took place in front of Des Moines' main post office Sunday afternoon.

If you're living in one of the 22 states where AT&T provides wired internet service and are one of the eight million customers eligible for the company's fiber internet plans, you're in luck.

The service is available not only to T-Mobile postpaid users, but also to AT&T and Verizon customers during this testing phase. The beta period is free until July, after which T-Mobile plans to ...

The U.S. has 500,000 square miles that can't be reached by cellular signals. But thanks to T-Mobile's Starlink satellite service, those finding themselves in an area where they cannot be connected to ...