A CNET reporter learns some important lessons from AT&T: you don't always need phone service to get DSL, and dealing with customer service can be extremely frustrating. I ask this for a reason ...

And once you do cancel Next-Up it takes 2 months for it to disappear from the bill. It is truly a deceptive scam.

AT&T, partnering with TransUnion, is expanding its branded call display feature. Now, in addition to a business's name and logo, AT&T users will also see a short prompt explaining the reason for ...

Was told they don't know when I will get service back. Another corporate company that doesn't give a damn about their customers, only profits. I have been an ATT customer for over 20 years.