The company’s Assist for CX tool aims to help organisations act on customer feedback, with one Australian airline already ...

RLM aligns sales, marketing and customer service with the goal of maximising lifetime revenue. However many organisations are ...

Rimini Street is a buy due to newly signed strategic partnerships with enterprise software giants and a compelling valuation.

This fundamental distinction highlights a critical tension in modern enterprise technology: the balance between innovation ...

As software costs soar, CloudEagle tackles the $127M problem of unused SaaS licenses with AI-powered insights that turn waste ...

Discover how L’Oréal is at the forefront of beauty tech transformation, leveraging AI and innovative technologies to enhance ...

Companies rush to invest in AI tools and then scratch their heads when nobody uses them. A McKinsey 2025 report reveals that ...

As organizations scale and adopt cloud-native architectures, the way they manage encryption — particularly how they issue, track and rotate certificates — has never been more critical.

A senior finance leader shares practical insights from a complex ERP rollout—on driving clarity, data discipline, and ...

In the increasingly complex landscape of enterprise software adoption, where small and medium businesses often struggle to ...

Network giant unveils simplification of network operations, delivers exponential performance with next-generation devices and fuses security into the network.

This disconnect between strategy and execution isn’t a minor inefficiency; it poses a systemic risk. When leaders lack ...