For Jake Smyth of Mesa, Arizona, that battle escalated into a full-blown campaign for the use of his new smartphone. But he can't — and he said it's due to Verizon's mistake. According to Smyth, the phone company recently cut off service to his phone because of a $1,733.45 balance on his account.

Verizon used the cash it retained to strengthen its balance sheet. It ended the year with a net leverage ratio of 2.3 times, down from 2.6 times at the end of 2023. That leverage level supports the company's solid investment-grade bond ratings (A-/BBB+/Baa1).

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A lawsuit filed by Athens residents unhappy with a town's Zoning Board of Appeals decision to allow a cell tower to be built on Farm to Market Road is slow-moving and no trial date has been set.

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Verizon continued to see it pay TV business erode, but posted sizable gains in land-based and fixed wireless broadband Internet service during 2024.

Verizon Communications' quarterly earnings came in just above Wall Street forecasts -- with higher prices helping boost revenue -- as more customers than expected signed up for wireless phone service. That is up from 449,000 a year earlier and beat analyst estimates for 488,300 additions.

In response to the wildfires in California, Verizon executives said the company’s crisis response team has bene working with federal, state and local public safety agencies and that the Verizon network is “holding up strong.”

For now, only Verizon customers can use the Samsung Galaxy S25 series to ask for help in an emergency over a satellite connection.

Verizon Communications VZ delivered modest growth during the fourth quarter, with wireless service revenue increasing 3.1% year over year. Net postpaid wireless customer additions improved slightly from a year ago. Free cash flow was very strong during the quarter but benefited from the sale of wireless towers.

Verizon Communications Inc. reported fourth-quarter financial results that beat analysts’ estimates, including gains in new mobile-phone and broadband customers.