In recent years, the UK water industry has faced mounting criticism, and as someone researching and working closely with it, I see the need for change with increasing urgency. The latest data reveals ...
As cyber threats grow increasingly sophisticated, particularly in the realm of email-based attacks like phishing and business email compromise (BEC), organizations are turning to advanced AI-driven ...
In an industry poised for transformation, staying ahead means understanding how innovation is reshaping auto buyer expectations. In this report, we explore groundbreaking shifts based on our ...
Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, announced today that it will offer new insights into how AI and intelligent experiences are reshaping industries at Web ...
Notre Région France vous offre une approche bestshoring et les technologies CX les mieux adaptées pour servir vos activités de relation client, avec ses 9 pays de production : Algérie, Bénin, Côte ...
In professional sports, the battle for fan attention and loyalty extends far beyond the pitch or playing field. Today’s fans are more than just spectators; they’re active participants who demand ...
As we bid goodbye to another year of excitement over the foundations and applications of generative AI, leaders worldwide are left wondering . . . Why haven’t the expected outcomes materialized? What ...
19novAll Day20European Trust and Safety Meet-up ...
Our client, a leading force in the European financial services market, is acclaimed for its groundbreaking banking and payment solutions. With a mission to elevate customer experience and optimize ...
For its third edition, the European T&S meet up will take place in Amsterdam, NL, alongside the T&S Festival. Join us for a series of workshops and panels developed by T&S professionals to drive key ...
When it comes to making travel arrangements, customers want to do it on their terms. To stand out in an overcrowded market, you need to deliver a hyper-personalized travel experience with easy digital ...