qualitysafety.bmj2d
Safety measurement and monitoring in healthcare: a framework to guide clinical teams and healthcare organisations in maintaining safety
Patients, clinicians and managers all want to be reassured that their healthcare organisation is safe. But there is no consensus about what we mean when we ask whether a healthcare organisation is ...
qualitysafety.bmj3d
The published literature on handoffs in hospitals: deficiencies identified in an extensive review
School of Information, University of Michigan, Ann Arbor, Michigan, USA Correspondence to Professor Michael D Cohen, School of Information, University of Michigan, 1085 South University Avenue, 312 ...
qualitysafety.bmj4d
The next phase of healthcare improvement: what can we learn from social movements?
To date, improvement in health care has relied mainly on a “top down” programme by programme approach to service change and development. This has spawned a multitude of different and often impressive ...
qualitysafety.bmj4d
A typology of organisational cultures
There is wide belief that organisational culture shapes many aspects of performance, including safety. Yet proof of this relationship in a medical context is hard to find. In contrast to human factors ...
qualitysafety.bmj6d
The run chart: a simple analytical tool for learning from variation in healthcare processes
Background Those working in healthcare today are challenged more than ever before to quickly and efficiently learn from data to improve their services and delivery of care. There is broad agreement ...
qualitysafety.bmj7d
A realist review of how, why, for whom and in which contexts quality improvement in healthcare impacts inequalities
Introduction Quality improvement (QI) is aimed at improving care. Equity is one of the six domains of healthcare quality, as defined by the Institute of Medicine. If this domain is ignored, QI ...
qualitysafety.bmj7d
The beast and the burden: will pruning performance measurement improve quality?
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qualitysafety.bmj8d
Methodology and rationale for the measurement of harm with trigger tools
The growing recognition of harm as an unwelcome and frequently unrecognized byproduct of health care has initiated focused efforts to create highly reliable organizations for safe healthcare delivery.
qualitysafety.bmj8d
How willing are patients to question healthcare staff on issues related to the quality and safety of their healthcare? An exploratory study
Clinical Safety Research Unit, St Mary’s Hospital, London, UK R Davis, Clinical Safety Research Unit, Department of Bio-Surgery and Surgical Technology, 10th Floor, Queen Elizabeth The Queen Mother ...
qualitysafety.bmj9d
Integrating empowerment evaluation and quality improvement to achieve healthcare improvement outcomes
While the body of evidence-based healthcare interventions grows, the ability of health systems to deliver these interventions effectively and efficiently lags behind. Quality improvement approaches, ...
qualitysafety.bmj17d
Research designs for studies evaluating the effectiveness of change and improvement strategies
3 Health Services Research Unit, University of Aberdeen, Aberdeen, UK Correspondence to: Professor M Eccles, Professor of Clinical Effectiveness, Centre for Health Services Research, 21 Claremont ...
qualitysafety.bmj17d
Art of leading quality improvement
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