If Elgato Video Capture is not working on your computer, check if the connection is intact, and then follow the solutions ...
MUO on MSN
Please stop plugging these devices into your monitor’s USB ports — it's not meant for that
Monitor USB ports can be a bit confusing. You might spot one on the back or side of your screen and assume it works just like a USB port on your PC, but that's often not the case.
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