She was referring to the “customer service personnel,” the people who work behind a register for 8-10 hours a day, collecting minimum wage and having to “pretend” a smile, and a thank you ...

One unique way to improve customer retention, as well as positive word of mouth advertising, is by taking the time to write thank-you letters to clients or customers. While this can be a time ...

I would like to publicly thank the ... is beyond ordinary customer service, and I want her to know how much I appreciate it. I didn't get her name, but she will know. Thank you.JANE SEWELL ...

That's why it pays to send a great thank-you ... as bookkeeping, customer service, claims processing, report preparation and ongoing communications with the district manager. You mentioned that ...

Whether you are a business owner composing a thank-you letter to your biggest customer, a company marketing director composing a form thank-you letter for new clients, or you want to thank a ...

Thank you for my service. (Paul A. Capofari is a West Brighton resident.) Submit your Letter to the Editor Here's what must be included with your letter for it to be considered for publication ...

To the person who found my purse in Target’s parking lot and returned it to Customer Service ... doing your best to make Maui No Ka Oi. * Thank-you letters are published when space allows ...

Robert Siegel reads from listeners' letters and e-mails ... Florida writes in with this critique of our stories about bad customer service. You missed the point, he tells us, everyday, consumers ...

He said, in a much better style, all I’ve been reflecting on these past few months. So for that, thank you, Tim. It brings to mind the often-quoted saying attributed to George Santayana in 1905 ...

Sure enough, the phone was at the Big Y. We rushed back, and on a side counter by customer service was my purse. Thank you from the bottom of my heart to the honest person who turned it in. Two days ...

At the turn of the year, receiving the customer thank-you letter from Tsinghua-Peking University ... greatly improving the work efficiency and service level of Tsinghua-Peking University Talent ...

These are trying times, and thank you to Julia O’Malley and the ADN. Have something on your mind? Send to [email protected] or click here to submit via any web browser. Letters under 200 words ...