How can businesses foster connection? It starts with shifting from a reactive mindset—where feedback is acknowledged but ...

Delhi's liquor retail sector struggles with a revenue loss of Rs 1,500 crore as customers prefer neighboring states like Haryana and UP for better prices and variety. The upcoming excise policy aims ...

A deep internal audit of the users’ workflows within your retail SaaS product will help you discover the best opportunities ...

Discover why ServiceNow's enterprise AI dominance offers long-term potential despite slowing growth. Read more here.

"On my gosh, did I just get scammed out of my piano?" Cassandra Kaminski asked herself. "I spent probably a full week bawling my eyes out." ...

The theater chain’s decision brings it in line with what its biggest competitors, Regal and Cinemark, have been doing since ...

Listening to your customer has always been a strategic imperative. With countless options just a click away, consumers are ...

In “Gordon Ramsay’s Secret Service,” the razor-tongued chef critiqued a longtime restaurant on the Havre de Grace waterfront.

Boeing was generating optimism. Then on Thursday a 787 crashed, raising the specter of fresh problems for Boeing and altering ...

No matter the product, an organization's team is a good representation of customers. Here's how organizations can gain insights internally.

A WNC pottery shop got a shout out from Gov. Josh Stein. The shop is now seeing more visitors after the shout out, Stein's ...