Salesforce (CRM) and Blue Shield of California have partnered to create an artificial intelligence-based system that should, they contend, make it easier for patients to get approval for care ...

2009 was a banner year for Salesforce.com ... decision trees, and approval processes. These components can be dragged and dropped into a visual process design diagram/ The Process Wizard Builder ...

Salesforce wants to deliver more automated ... to close in the fall and is subject to the normal regulatory approval process. Ron Miller was an enterprise reporter at TechCrunch.