The CRM Playaz, Paul Greenberg and Brent Leary, held a watch party and put the CX/CRM spotlight on the opening keynote of SAP's Sapphire event held this week. What did they think of what they heard ...

An omnipresent copilot Joule and hundreds of AI agents buzzing through SAP’s software cosmos — this is how SAP envisions the ...

Salesforce's growth has decelerated for three straight quarters, with Agentforce yet to deliver on its AI-driven acceleration promises. Read my CRM earnings preview.

Let's explore the operational and data architecture challenges that must be solved to roll out credits-based pricing.

Demand for Nvidia's (NVDA) new Blackwell chips is building, and cloud giants are still spending. Patrick Moorhead, founder, CEO, and chief analyst at Moor Insights & Strategy, joins Asking for a Trend ...

Marketers are under increasing pressure to adopt AI in their tech stacks, and there's certainly no shortage of AI to use. But ...

Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...

But in the corporate world, grounding AI agents in reality rather than hallucinations is neither natural nor free. It will ...

The contemporary business landscape is characterized by unprecedented volatility and a relentless demand for agility.

Collecting revenue from electricity users is vital for the City of Tshwane’s financial health, but outdated and inefficient ...

As the timeline for commercialization closes in, it’s necessary to best position the organization for a successful launch.

Silvin Additives Pvt Ltd, a leading provider of lead-free solutions in India, has experienced exponential growth over the ...