OpenAI released two AI agents for ChatGPT, Operator and Deep Research - here's what I want from them and why voice support is ...

OpenAI partner, Microsoft is now investigating whether the Chinese company, DeepSeek may have used an illegal process to train its popular new reasoning model.

Chatbots rely completely on automation and artificial intelligence (AI) while live chat software connects customers with human agents via a real-time chatbox. To help you determine which solution is ...

What do AI voice agents and self-driving cars have in common? Their performance can be evaluated in the same way, argues Brooke Hopkins, a former tech lead at Waymo. Coval, Hopkins’ new startup ...

In 2024, she decided to launch Coval, a platform that builds simulations for AI voice and chat agents that tests and evaluates how they perform tasks in the same way Hopkins tested self-driving cars ...

Microsoft is planning to develop an AI therapist at some point, as the company has patented a technology for it.

Chatbots rely entirely on automation and artificial intelligence (AI) while live chat software connects customers with human agents via a real-time chatbox. A third option, self-service chat, is an ...

Microsoft and Alphabet’s Google have also put agents at the center of their AI strategies. Oracle is among a wave of big tech companies focusing on creating virtual assistants that can ...

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Microsoft will begin offering access to AI agents — specialized generative models that can operate independently and automate repetitive daily tasks — to enterprise users. The new program is called ...