Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

Lyft is partnering with Anthropic to bring the startup's AI tech to its platform. "Anthropic, known for its human-centric ...

The ridehailing company has incorporated Claude into its customer-facing AI assistant and reduced average customer service ...

Ride-hailing company Lyft (LYFT) has partnered with Amazon (AMZN) and Anthropic, an AI startup backed by Alphabet (GOOGL), to ...

Lyft and Anthropic are teaming up to bring AI powered apps and tools to Lyft products. The announcement comes months after ...

Lyft Inc. (NASDAQ: LYFT) has entered into a strategic alliance with AI company Anthropic. The partnership aims to improve the ...

Nevertheless, Lyft emphasized that human customer support agents will still be necessary. Indeed, the company plans to use AI to resolve simple customer issues and then escalate more complex ...

Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence ...

It’s not that these drivers are making below the new minimum, it’s that it has become much harder to make more, local drivers ...

While the use of advanced AI in customer service operations has fueled worries over job loss in the industry, Lyft said there would continue to be a need for human customer support agents.