Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

By replacing its scattered systems with its own technology, OpenText saved up to $1.5 billion and improved its products ...

Multi-year collaboration to strengthen cybersecurity, streamline systems, and drive operational innovation across campus ...

Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...

Salesforce’s Sunya Norman tells Newsweek how the company is leveraging its decades-long AI experience to solve today's ...

AI-powered solutions allow legal businesses to make faster claims settlement and work efficiently. The traditional methods can take hours to process claims settlement. However, it now becomes so, as ...

Salesforce launches a three-pillar water plan for data centers, power, and watersheds — backing restoration in Brazil and ...

Salesforce partners with SmartBridge for a nationwide initiative to equip 100,000 Indian learners with AI skills by 2026. The ...

When you deal with a remote sales team, you need to make sure that they do not feel out of sight. Regular check-ins are an absolutely important factor that helps keep your team motivated and ...

Artificial intelligence (AI) is quietly reshaping one of the most human parts of any business: the first hello.

Ken Olewiler is the Co-founder and CEO of Punchcut. For over 20 years, he has driven the company's vision and strategy — from ...

Salesforce is the ultimate sales CRM. Marketing folks swear by HubSpot. Is one truly better than the other? ZDNET put them to the test.