Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

The deal strengthens Salesforce's Agentforce platform with autonomous analytics and self-improving AI capabilities.

Discusses How AI Can Transform HR Support and Enhance Employee Experience November 5, 2025 12:30 AM ESTCompany ...

Salesforce South Asia chief Arundhati Bhattacharya said India's artificial intelligence sector is still evolving and needs ...

Microsoft has revealed some early details of a “new class of AI” agents which it sees being able to enhance existing ...

Salesforce and HubSpot are two of the most popular customer relationship management systems (CRM) giants, each promising the ...

Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...

At Dreamforce, I caught up with Yanick Abraham, CEO of Klient. Klient is a leading Professional Services Automation platform ...

Missouri is trying to move artificial intelligence forward through measured execution, says Tim Marczewski, the head of AI ...

A new app from Zoho targets teams that like to collaborate and work visually rather than solely in messages and documents.

What truly sets an AI data assistant apart is how well it understands your business processes and data schema with minimal ...

Judge, Tunable Judges, and Judge Builder — are designed to help enterprises fine-tune agent performance and align AI behavior ...