Boden is using First Insight’s predictive analytics and proprietary “Value Score” feature across womenswear, swimwear, ...

Cocolife was recently honored with the prestigious CXP Best Customer Experience Award 2024 and recognized at the International Finance Awards.

To win in any market, brands need to do more than just exist – they must connect. Success comes from understanding the ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

CEOs extol the importance of being customer-focused and data-driven in their decision-making but too few make the time to ...

Teleperformance operations in Malaysia combines cutting-edge technology, such as GenAI, and real-time analytics with human ...

By allowing customers to accept or decline the price, the system ensures transparency and builds trust while protecting Tesla ...

The awards ceremony brought together more than 500 decision-makers, innovators and customer experience leaders ...

Early bird tickets are now available. Secure your spot today by visiting the event page .

MediaTek, Taiwan's top IC design company, has secured seven paper acceptances at the International Solid-State Circuits ...