MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes ...

The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.

Communications provider enhances customer experience offerings with AI-powered virtual agents and supervisor tools.

Zoom CX solutions deliver smarter self-service and AI-first tools for customers and contact center supervisors. June 10, 2025 --  Today, Zoom announced a major advancement for its customer experience ...

Does the concept of artificial intelligence intimidate you? Or do you figure it won’t have much impact on your life, so why bother learning about it? Well, AI is definitely ...

Maine CDC is currently updating the wastewater testing dashboard. During this time, the dashboard will not be updated. Please visit the WastewaterSCAN and U.S. CDC data dashboards for updated data.