Presentation Center: An evolving database of copy-right free PowerPoint slides and infographics that aggregate ... Current Issue Content Hubs: Customizable dashboards on primary issues and ...

Communications provider enhances customer experience offerings with AI-powered virtual agents and supervisor tools.

The Department of Revenue says it is extending call center hours in an effort to assist taxpayers. Secretary of Revenue Pat Browne encourages taxpayers to take advantage of these extended hours.

Does the concept of artificial intelligence intimidate you? Or do you figure it won’t have much impact on your life, so why bother learning about it? Well, AI is definitely ...

TCN, a leading global provider of cloud-based contact center solutions, today announced the enhancement of its Business ...