When you own or operate a business, customer feedback can be an invaluable tool to help you assess the strengths and weaknesses of your products, service, physical location and personnel. You should ...

FORT KNOX, Ky. — Candidates attending this year’s Army Command Assessment Program sessions at Fort Knox are leaving with a new tool to help them shape their command philosophy and individual ...

You can ask your customers to give you feedback over the phone, online or in person with written feedback cards. Whichever method you choose, it may be important to keep the feedback confidential. For ...