In letters sent last week to state Medicaid agencies, CMS raised concerns that long call center wait times and high abandonment ... Though many states added staff or contractors to help handle ...

The research exposes a critical ‘public confidence crisis’, with some people so worried about the decline in standards that ...

In addition to providing other care options for non-emergency needs, Mayo Clinic is always working to identify innovative solutions to improve the experience for our patients and staff.

Staff told them employee shortages and COVID ... He also urged the board to push jail administrators to improve food quality and health care wait times, as well as continually monitor jail ...

Two days after Ontario’s patient ombudsman reported a spike in complaints about poor quality of health care during a year of staff shortages ... his funding plan, wait times will grow, LTC ...

A protesting Salford care home worker claims she has been left in tears as elderly residents wait “hours” for help from overwhelmed staff. Workers at Heartly Green care home, based at Cutnook ...