A frustrated passenger has accused the rail ticketing system of being ‘ridiculous’ and ‘trying to catch passengers out’ after she tried and failed to buy a ticket online. Carla Francome, 47, has ...
When Brandon Jones, owner of Make Design Not War (MDNW), a Southern California Web design and development company, needed a customer support solution that would scale with his business, he wanted ...
A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...
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