Remote control is the only effective way support reps can troubleshoot serious problems with a user's computer in another location, and the Internet has made it simple. The software is installed ...

The lawsuit is intended to “quash a campaign of harassment designed to undermine important concerns” about the company’s remote test-proctoring software, according to the EFF. It’s the ...

your best option is to sign up for an all-inclusive remote access and support software package. Several great software programs for this include Zoho Assist, GoTo Resolve and Splashtop. However, the ...