Without clear communication, leads fall through the ... This leads to wasted time, lost revenue and poor customer experiences. When sales and marketing aren’t aligned, the customer feels it ...

According to the 2022 State of Business Communication report, business leaders estimate poor communication in ... productivity, and revenue generation, and reduce workplace stress and employee ...

When most people think of AI transforming industries, their local plumber's or HVAC technician's office is often overlooked.

Great CX doesn’t require perfection—it requires intention. A genuine commitment to listening, learning, and putting people ...

More than half of sales leaders say the failings of their customer relationship management (CRM) platform are leading to lost revenue opportunities ... (51% of US sales leaders say they cannot do so), ...

Just over half of office workers believe poor employee collaboration in hybrid and remote work environments is costing organisations revenue, and nearly two-thirds (62%) of employees agree that ...