Reinventing standing in line didn’t really click with me at first. Haven’t people been standing in lines for millennia? Is this really an opportunity to innovate? But my engineer pushed back.

Nobody likes standing in line when traveling (except, apparently, those people who stand around the gate before their boarding group has been called). Yet many of the worst lines are completely ...

Booking people to stand in line at hotspots nationwide has become a go-to trick for travelers, too. Need rush tickets for a Broadway show? Someone will line up for you. Trying to snag entry to a ...

But there’s one group of people who definitely are waiting unnecessarily: those standing in line holding passports to verify their identities in order to get a Real ID. That’s because a ...