The sad texts started coming in morning and night and in the middle of the day when I was trying to work. I texted wrong thing after wrong thing. She wrote back, “That’s just annoying.” ...

There's no parent, caregiver or child-facing adult alive who has only had perfect interactions with the kids in their ... and ...

Effective apologies require empathy, perspective-taking, honesty and courage – all qualities that schools and parents try to ... that not listening to kids is one of several common mistakes adults ...

Hopefully not. You said, “It’s OK, get back up and try again” or “I know ... especially with an older kid, is go to them and say, ‘You know what, I’m really sorry.

It might seem like I was trying to argue ... t help either. I am not generally someone who is at a loss for words, but I ...