to create the U.S. Navy Enterprise Service Desk (NESD). “This work is so important and foundational to the Navy’s overall modernization efforts,” said Travis Dawson, NESD program manager at ...

Anne Rawland Gabriel is a freelance journalist who specializes in business technology. She is a frequent contributor to the CDW family of technology magazines. The clock never stops at the U.S. Coast ...

That's where desk booking software comes in ... But only a few Android phones support enterprise needs. Whether it’s a sales meeting in the executive conference room, a training session for ...

Enterprise Service Management (ESM ... “The great enabler is to leverage a true ESM platform — not just a help desk solution — that can be easily configured for the specific needs of ...

The demand for secure, scalable help desk automation continues to grow, and Deskpro is positioned to lead the industry into a new era of AI-powered, enterprise-grade solutions that can meet an ...

ServiceDesk Plus will continue to evolve as an intelligent service management platform that aligns with industry best practices, providing transformational business outcomes to enterprise IT teams." ...

With bi-directional identity verification, RSA Help Desk Live Verify ensures that both ... RSA’s platform offers the only enterprise worthy passwordless solution that has security and resilience ...

Web Help Desk (WHD) is an IT help desk software widely ... malicious cyber actors and pose significant risks to the federal enterprise," the cybersecurity agency warned. Earlier this year ...

VA’s Technology Acquisition Center in New Jersey launched a full and open competition and received three offers for the Enterprise Service Desk Tier One Support contract. The contract awarded to ...