Access to pre-built dashboards like Tableau’s Call Center Accelerator gives your service team deeper views of overall service levels and helps all business leaders analyze agent performance ...

Tableau has also added more dynamic dashboards to its offering, alongside capabilities that provide detailed event data and audit permissions, and help customers optimize performance and cost.

Tableau on Thursday announced a new feature that automatically adds plain-language explanations to dashboards, making it easier for people to understand the data they're looking at. The new Data ...