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Infographic: Why customers change suppliers after a bad call center experience Your email has been sent Listening to customers can completely transform your bottom line, according to an ...
Download our exclusive infographic to find out what is the difference between call center vs contact center. I agree to my information being processed by TechTarget and its Partners to contact me ...
“Everyone is a walking 9-1-1 call,” says Joe Piper, Acting Operations Manager of the Boone County 911 Dispatch Center, also known as Joint Communications. Leaders at Joint Communications, located in ...