Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its marketing automation system, reflecting broader changes in how organizations manage communication, engagement ...

We recently published a list of 10 AI News Updates You Can’t Miss This Weekend. In this article, we are going to take a look at where Salesforce, Inc. (NYSE:CRM) stands against other AI news updates ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. The best CRM software is an essential tool for modern businesses, streamlining customer ...

The AI agents of the Salesforce CRM should act autonomously, for example to place orders. The Agentforce Testing Center provides a sandbox for tests. Since the end of October, AI agents can be used ...

If you plan to implement CRM software to manage customer data more efficiently, streamline customer-facing operations, or drive other business improvements, it’s essential to get acquainted with the ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

HubSpot is a versatile yet simple CRM platform used by more than 200,000 businesses across the globe. It can serve as a central, online platform for sales, marketing, customer service, and operations ...

Hosted customer relationship management (CRM) hype has failed to convert Open Universities Australia (OUA); with the distance education provider's inhouse PeopleSoft rollout sure to be closely watched ...