BMC’s acquisition of Remedy is starting to ... asset records to be related to an incident, which could be valuable for diagnosing problems. Change Management 5.5 is integrated with Asset ...

BMC is expanding its Remedy solution to multi-cloud environments ... eliminating the need to duplicate incident resolution in each management portal of their various public cloud resources. New ...

Additionally, the product integrates with Remedy for trouble ticket and incident management responses to boost help desk effectiveness. SIM features a bidirectional interface with BMC’s Patrol ...

BMC Software announced enhancements to BMC Remedy IT Service Management (ITSM) Suite and the BMC Atrium technology platform, two key components of its Business Service Management platform. Tighter ...

The suite also supports BMC's ... and Change Management 5.5 both include service categorization so customers can identify what business service is being impacted by a particular incident or ...

BMC Software made its latest move toward software-as-a-service Tuesday by taking its Remedy IT management suite to the cloud. BMC, which provides IT management and automation software, has been ...

IBM will integrate its Change and Configuration Management database product with BMC’s Remedy Help Desk and Magic Service Desk Suite, according to a statement from BMC. Also, BMC’s Atrium ...

an ITService Management (ITSM) search tool for BMC Remedy. Column Search looks through your BMC Remedy ITSM database and any otherintegrated databases, displaying search results in an ...