Observation of body movement is an important skill in active listening. Activities to Teach Employees to Work Together. Building successful work teams can mean... Learning to completely focus on ...

How to make other people feel heard and understood. When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice.

Are you an active listener at work? Listening actively means you’re not just hearing what the person is saying, but also tuning in to their thoughts and feelings.