AT&T is using a variety of measures, including an industry-first service-level guarantee for consumers, in an effort to ...

A CNET reporter learns some important lessons from AT&T: you don't always need phone service to get DSL, and dealing with customer service can be extremely frustrating. I ask this for a reason ...

How do you contact AT&T customer service? If you’re looking for ways to contact AT&T customer service, the easiest and most reliable method is to call +1-888-435-9091. Whether you have questions ...

customer care and offers for consumers & small businesses,” the release claimed. Specifically, AT&T’s new “Guarantee” promises customers that if they lose phone service for more than an hour, or lose ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with connectivity customers can depend on, with a promise to "make it right" if there are ...

AT&T will start offering bill credits for internet service outages longer than 20 minutes. Amy Sancetta/AP AT&T says that it wants to improve its customer service, and one way in which it is going ...

The new policy is a part of a $750 million investment the company has made in its customer service over the last four years, said Kellyn Smith Kenny, AT&T’s chief marketing and growth officer.

The guarantee is pretty simple: According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the cost of a day’s service. According ...

PHOENIX — Arizonans with customer service skills have a new job opportunity at their fingertips since the AT&T call center in Mesa is bringing hundreds of new positions to the Valley.

How do you contact AT&T customer service? If you’re looking for ways to contact AT&T customer service, the easiest and most reliable method is to call +1-888-435-9091. Whether you have questions ...