ChatGPT, which was launched in November 2022, is an advanced AI chatbot that enables natural language interactions. It quickly became the fastest-growing consumer software, reaching 100 million users in two months and now handles over 1 billion messages daily with 300 million weekly active users.

OpenAI's AI chatbot platform, ChatGPT, suffered a major outage Thursday. But the company claims that service has been restored.

ChatGPT experienced an unplanned outage today, January 23, 2025, affecting users in the U.S., U.K and around the world. Reports started to emerge on outage-tracking site DownDetector and across social media at around 4am PT/ 7am ET/ 12pm GMT with no official word from parent company OpenAI on what the cause is.

OpenAI has yet to publicly address the issue on its social media accounts, but its status page said there was a "major outage" for 32 minutes and a "partial outage" for nearly two hours. The company said shortly after 11 a.m. Eastern that the issue had been resolved.

OpenAI, the owner of ChatGPT, issued a statement on Thursday following a global outage of the AI-powered chatbot, attributing the issue to a problem with its provider, which caused high error rates. The company assured users that the issue would be resolved soon and that full recovery was underway.